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Therafit Help Center

Have questions about Therafit's comfort shoes? Our help center has the answer.

Therafit Shoe Help Center

Free economy U.S. shipping applies automatically at checkout for all full-price items. Sale items have a $6.95 sale shipping fee.

What is your shipping policy?

Therafit offers year-round 20% off discounts for medical professionals, first responders, teachers, students, and military personnel - you can verify your id and get your 20% code by following the instructions here: https://therafitshoe.com/pages/therafits-discount-programs

You can also earn $15 for every friend you refer to Therafit! Share the comfort and support today: https://therafitshoe.com/pages/therafits-discount-programs

Have gently worn shoes that you are ready to donate? You can earn $20 towards your Therafit purchases when you donate your shoes to Soles4Souls. Get started today: https://therafitshoe.com/pages/one-step-forward-giving-with-sole4souls

We also offer promotions and discounts throughout the year to our customers and Therafit Insiders. Join Therafit Rewards today to be the first to know about all promotions and coupon codes: https://therafitshoe.com/pages/rewards

Where can I get a discount?

We have two ways for you to find the right fit; our fit recommendation on each product and our new TrueFit find my size tool. We recommended using both to find the best fit.

How do I pick the right size?

All of our shoes help heel pain and Plantar Fasciitis. Our shoe finder can help you find the styles that are best for you - try it today: https://therafitshoe.com/pages/find-your-shoes

Which shoes are best for Plantar Fasciitis?

We offer free exchanges and returns through Happy Returns return bars. If you're not completely satisfied with your shoes, we will accept a return or exchange within 30 days* of the purchase date. We want you to try your shoes inside of your home to get a feel for our personalized comfort and offer a full refund of the original purchase price for items returned in new condition. It’s our 30-day fit guarantee.