WHAT IS AN INSTANT CREDIT REFUND?Updated a year ago

While processing a return or exchange via the Returns Center, you may be offered an Instant Credit code along with a prepaid shipping label.

Not all orders will receive an Instant Credit code and may only be eligible for a return for a refund. If you do receive a code, you are not obligated to use it. If it's not used by the time your return is processed at our warehouse, you will receive a refund to the original payment method and the code will be deactivated.

If you elect to use Instant Credit, here’s how it works: You can shop now and select any item on the site. You'll use your Instant Credit code at checkout, similar to a gift card. The Credit amount will be for the amount of the items being returned. Instant Credit comes with no strings attached: any unused portion of your issued credit will be refunded after your items are received.