Therafit Help Center

If you are within the 30 day return window, <a href="https://returns.therafitshoe.com/">click here to get started.</a> Just enter your email and then select the items and reason for exchanging or returning. You&apos;ll then receive step-by-step instructions and a prepaid shipping label via email.&#xA0;

If you are within the 30 day return window, click here to get started. Just enter your email and then select the items and reason for exchanging or returning. You'll then receive step-by-step instructions and a prepaid shipping label via email.

HOW DO I REQUEST AN EXCHANGE?

Shipping, Returns & Exchanges

CAN I PLACE AN ORDER OVER THE PHONE OR BY EMAIL?

CAN I SPECIAL ORDER ITEMS THAT ARE NOT CURRENTLY AVAILABLE?

WILL I RECEIVE A RECEIPT WITH MY ORDER?

HOW DO I KNOW IF MY ORDER WAS PLACED SUCCESSFULLY?

CAN I CHANGE OR CANCEL MY ORDER ONCE IT HAS BEEN PLACED?

WHAT PAYMENT METHODS DO YOU ACCEPT?

Order Help

WHEN WILL YOU BE RESTOCKING ITEMS THAT ARE CURRENTLY OUT OF STOCK?

HOW CAN I FIND SIZE RECOMMENDATIONS?

DO YOU MAKE MEN'S SHOES?

DO YOU MAKE LARGE SIZES?

DO YOU MAKE SMALLER SIZES?

Product Questions

ARE SHIPPING, EXCHANGES & RETURNS FREE?

IS IT EASY TO EXCHANGE OR RETURN ITEMS?

WHAT ITEMS CAN BE EXCHANGED OR RETURNED?

WHAT ITEMS ARE NON-REFUNDABLE?

WHAT IS AN INSTANT CREDIT REFUND?

HOW SOON WILL I RECEIVE MY REFUND?

Foot Health

HOW DO I REQUEST AN EXCHANGE?Updated a year ago