Therafit Help Center

If you are within the 30 day return window, <a href="https://therafitshoe.happyreturns.com/" rel="noopener noreferrer" target="_blank">CLICK HERE</a> to get started. <a href="https://returns.therafitshoe.com/"></a>Just enter your order number and shipping zip code to start your return. Then select the items you would like to exchange and the reason. Follow the series of prompts to either exchange for the same item in a different size or color or to exchange your item for a different style.

If you are within the 30 day return window, CLICK HERE to get started. Just enter your order number and shipping zip code to start your return. Then select the items you would like to exchange and the reason. Follow the series of prompts to either ex

HPYRTN - HOW DO I REQUEST AN EXCHANGE?

Shipping, Returns & Exchanges

WHAT DO YOU CHARGE FOR SHIPPING?

HPYRTN - HOW DO I GET A RETURN LABEL?

HPYRTN - IS IT EASY TO EXCHANGE OR RETURN ITEMS?

WHAT ITEMS CAN BE EXCHANGED OR RETURNED?

IS THERE A FEE FOR EXCHANGES OR RETURNS?

HPYRTN - Store Credit

WHAT ITEMS ARE NON-REFUNDABLE?

HOW SOON WILL I RECEIVE MY REFUND?

WHAT IS YOUR RETURN POLICY?

CAN I PLACE AN ORDER OVER THE PHONE OR BY EMAIL?

CAN I SPECIAL ORDER ITEMS THAT ARE NOT CURRENTLY AVAILABLE?

WILL I RECEIVE A RECEIPT WITH MY ORDER?

HOW DO I KNOW IF MY ORDER WAS PLACED SUCCESSFULLY?

CAN I CHANGE OR CANCEL MY ORDER ONCE IT HAS BEEN PLACED?

WHAT PAYMENT METHODS DO YOU ACCEPT?

Order Help

WHEN WILL YOU BE RESTOCKING ITEMS THAT ARE CURRENTLY OUT OF STOCK?

HOW CAN I FIND SIZE RECOMMENDATIONS?

DO YOU MAKE MEN'S SHOES?

DO YOU MAKE LARGE SIZES?

DO YOU MAKE SMALLER SIZES?

Product Questions

Does Therafit offer a  discount program

Promotions/Coupons

Discounts and Promotions

Foot Health

General Questions

HPYRTN - HOW DO I REQUEST AN EXCHANGE?Updated a year ago