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HPYRTN - IS IT EASY TO EXCHANGE OR RETURN ITEMS?Updated 8 months ago

Yes! Customers can return unworn shoes for a refund within 30 days. Final Sale items are not eligible. 

YOU HAVE TWO CONVENIENT WAYS TO RETURN OR EXCHANGE

1) Return or exchange with Happy Returns through their return bars.

  • Refund/Exchange initiated immediately upon drop-off
  • Thousands of locations nationwide
  • ITEMS MUST BE RETURNED WITH SHOE BOXES AND ORIGINAL PACKAGING


2) Return or exchange via mail:

  • Start your return or exchange online to receive a mailing label to box and ship your items via USPS from your home or local Post Office
  • You will receive an email when your return is received and your refund has been processed.
  • Please allow 5-7 business days for your refund to be initiated
  • ITEMS MUST BE RETURNED WITH SHOE BOXES AND ORIGINAL PACKAGING
  • Note that there will be a restocking fee of $9.95 deducted from your refund 


Click HERE to get started.

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