Therafit Help Center

Yes! Customers can return unworn shoes for a refund within 30 days. Final Sale items are not eligible.&#xA0;YOU HAVE TWO CONVENIENT WAYS TO RETURN OR EXCHANGE1) Return or exchange with Happy Returns through their return bars.<ul><li style="line-height: 1;">Refund/Exchange initiated immediately upon drop-off</li><li style="line-height: 1;">Thousands of locations nationwide</li><li style="line-height: 1;">ITEMS MUST BE RETURNED WITH SHOE BOXES AND ORIGINAL PACKAGING</li></ul> 2) Return or exchange via mail:<ul><li style="line-height: 1;">Start your return or exchange online to receive a mailing label to box and ship your items via USPS from your home or local Post Office</li><li style="line-height: 1;">You will receive an email when your return is received and your refund has been processed.</li><li style="line-height: 1;">Please allow 5-7 business days for your refund to be initiated</li><li style="line-height: 1;">ITEMS MUST BE RETURNED WITH SHOE BOXES AND ORIGINAL PACKAGING</li><li id="isPasted" style="line-height: 1;">Note that there will be a restocking fee of $7.95 deducted from your refund&#xA0;</li></ul> Click <a href="http://therafitshoe.com/apps/returns" rel="noopener noreferrer" target="_blank">HERE </a>to get started.

Yes! Customers can return unworn shoes for a refund within 30 days. Final Sale items are not eligible. YOU HAVE TWO CONVENIENT WAYS TO RETURN OR EXCHANGE. 1) Return or exchange with Happy Returns through their return bars. 2) Return or exchange via m

HIS IT EASY TO EXCHANGE OR RETURN ITEMS?

Shipping, Returns & Exchanges

WHAT DO YOU CHARGE FOR SHIPPING?

HOW DO I GET A RETURN LABEL?

HOW DO I REQUEST AN EXCHANGE?

WHAT ITEMS CAN BE EXCHANGED OR RETURNED?

IS THERE A FEE FOR EXCHANGES OR RETURNS?

STORE CREDIT

WHAT ITEMS ARE NON-REFUNDABLE?

HOW SOON WILL I RECEIVE MY REFUND?

WHAT IS YOUR RETURN POLICY?

CAN I PLACE AN ORDER OVER THE PHONE OR BY EMAIL?

CAN I SPECIAL ORDER ITEMS THAT ARE NOT CURRENTLY AVAILABLE?

WILL I RECEIVE A RECEIPT WITH MY ORDER?

HOW DO I KNOW IF MY ORDER WAS PLACED SUCCESSFULLY?

CAN I CHANGE OR CANCEL MY ORDER ONCE IT HAS BEEN PLACED?

WHAT PAYMENT METHODS DO YOU ACCEPT?

Order Help

WHEN WILL YOU BE RESTOCKING ITEMS THAT ARE CURRENTLY OUT OF STOCK?

HOW CAN I FIND SIZE RECOMMENDATIONS?

DO YOU MAKE MEN'S SHOES?

DO YOU MAKE LARGE SIZES?

DO YOU MAKE SMALLER SIZES?

Product Questions

Does Therafit offer a  discount program

Promotions/Coupons

Discounts and Promotions

Foot Health

General Questions

HIS IT EASY TO EXCHANGE OR RETURN ITEMS?Updated 8 hours ago