Therafit Help Center

Therafit provides&#xA0;FREE exchanges and FREE&#xA0;returns through <a href="https://locations.happyreturns.com/" rel="noopener noreferrer" target="_blank">Happy Returns return bars</a> for up to 30 days after the delivery date. Customers have the option to exchange unworn shoes for an alternative size, style, or color of equal value for FREE,&#xA0;request a store credit, or use the value of their purchase for a new item. Customers who choose to request a return label instead of returning through a return bar will be charged a $9.95 restocking fee.

Therafit provides FREE exchanges and FREE returns through Happy Returns return bars for up to 30 days after the delivery date. Customers have the option to exchange unworn shoes for an alternative size, style, or color of equal value for FREE, reques

IS THERE A FEE FOR EXCHANGES OR RETURNS?

Shipping, Returns & Exchanges

WHAT DO YOU CHARGE FOR SHIPPING?

HPYRTN - HOW DO I GET A RETURN LABEL?

HPYRTN - HOW DO I REQUEST AN EXCHANGE?

HPYRTN - IS IT EASY TO EXCHANGE OR RETURN ITEMS?

WHAT ITEMS CAN BE EXCHANGED OR RETURNED?

HPYRTN - Store Credit

WHAT ITEMS ARE NON-REFUNDABLE?

HOW SOON WILL I RECEIVE MY REFUND?

WHAT IS YOUR RETURN POLICY?

CAN I PLACE AN ORDER OVER THE PHONE OR BY EMAIL?

CAN I SPECIAL ORDER ITEMS THAT ARE NOT CURRENTLY AVAILABLE?

WILL I RECEIVE A RECEIPT WITH MY ORDER?

HOW DO I KNOW IF MY ORDER WAS PLACED SUCCESSFULLY?

CAN I CHANGE OR CANCEL MY ORDER ONCE IT HAS BEEN PLACED?

WHAT PAYMENT METHODS DO YOU ACCEPT?

Order Help

WHEN WILL YOU BE RESTOCKING ITEMS THAT ARE CURRENTLY OUT OF STOCK?

HOW CAN I FIND SIZE RECOMMENDATIONS?

DO YOU MAKE MEN'S SHOES?

DO YOU MAKE LARGE SIZES?

DO YOU MAKE SMALLER SIZES?

Product Questions

Does Therafit offer a  discount program

Promotions/Coupons

Discounts and Promotions

Foot Health

General Questions

IS THERE A FEE FOR EXCHANGES OR RETURNS?Updated 2 years ago