Therafit Help Center

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Items that have been worn cannot be returned. In addition, final sale items and free items may not be returned.

WHAT ITEMS ARE NON-REFUNDABLE?

Shipping, Returns & Exchanges

CAN I PLACE AN ORDER OVER THE PHONE OR BY EMAIL?

CAN I SPECIAL ORDER ITEMS THAT ARE NOT CURRENTLY AVAILABLE?

WILL I RECEIVE A RECEIPT WITH MY ORDER?

HOW DO I KNOW IF MY ORDER WAS PLACED SUCCESSFULLY?

CAN I CHANGE OR CANCEL MY ORDER ONCE IT HAS BEEN PLACED?

WHAT PAYMENT METHODS DO YOU ACCEPT?

Order Help

WHEN WILL YOU BE RESTOCKING ITEMS THAT ARE CURRENTLY OUT OF STOCK?

HOW CAN I FIND SIZE RECOMMENDATIONS?

DO YOU MAKE MEN'S SHOES?

DO YOU MAKE LARGE SIZES?

DO YOU MAKE SMALLER SIZES?

Product Questions

ARE SHIPPING, EXCHANGES & RETURNS FREE?

HOW DO I REQUEST AN EXCHANGE?

IS IT EASY TO EXCHANGE OR RETURN ITEMS?

WHAT ITEMS CAN BE EXCHANGED OR RETURNED?

WHAT IS AN INSTANT CREDIT REFUND?

HOW SOON WILL I RECEIVE MY REFUND?

Foot Health

WHAT ITEMS ARE NON-REFUNDABLE?Updated a year ago