Therafit Help Center

<p>Items that have been visibly worn, or without the original packaging, or are past the 30 day trial period cannot be returned.&#xA0;<br><br>Products marked as Final Sale may also not be returned or exchanged.</p><div data-pf-type="Accordion2.Content.Wrapper" id="isPasted" style="margin: 0px; padding: 0px !important; border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-weight: 400; font-stretch: inherit; font-size: 14px; line-height: inherit; font-family: &quot;Open Sans&quot;; box-sizing: border-box; color: rgb(4, 4, 4); letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-active="false" style="margin: 0px; padding: 0px; border: 0px; font: inherit; box-sizing: border-box; height: 68px; overflow: hidden; transition: height 0.35s ease 0s;"><div data-id="d367050c-03a0-498c-931d-c91288ac17db" data-pf-type="Accordion2.Content" style="margin: 0px; padding: 10px; border: 0px; font: inherit; box-sizing: border-box; clear: both; position: relative; overflow: hidden;"><br></div></div></div>

Items that have been visibly worn, or without the original packaging, or are past the 30 day trial period cannot be returned. Products marked as Final Sale may also not be returned or exchanged.

WHAT ITEMS ARE NON-REFUNDABLE?

Shipping, Returns & Exchanges

WHAT DO YOU CHARGE FOR SHIPPING?

HOW DO I GET A RETURN LABEL?

HOW DO I REQUEST AN EXCHANGE?

HIS IT EASY TO EXCHANGE OR RETURN ITEMS?

WHAT ITEMS CAN BE EXCHANGED OR RETURNED?

IS THERE A FEE FOR EXCHANGES OR RETURNS?

STORE CREDIT

HOW SOON WILL I RECEIVE MY REFUND?

WHAT IS YOUR RETURN POLICY?

CAN I PLACE AN ORDER OVER THE PHONE OR BY EMAIL?

CAN I SPECIAL ORDER ITEMS THAT ARE NOT CURRENTLY AVAILABLE?

WILL I RECEIVE A RECEIPT WITH MY ORDER?

HOW DO I KNOW IF MY ORDER WAS PLACED SUCCESSFULLY?

CAN I CHANGE OR CANCEL MY ORDER ONCE IT HAS BEEN PLACED?

WHAT PAYMENT METHODS DO YOU ACCEPT?

Order Help

WHEN WILL YOU BE RESTOCKING ITEMS THAT ARE CURRENTLY OUT OF STOCK?

HOW CAN I FIND SIZE RECOMMENDATIONS?

DO YOU MAKE MEN'S SHOES?

DO YOU MAKE LARGE SIZES?

DO YOU MAKE SMALLER SIZES?

Product Questions

Does Therafit offer a  discount program

Promotions/Coupons

Discounts and Promotions

Foot Health

General Questions

WHAT ITEMS ARE NON-REFUNDABLE?Updated a month ago