Therafit Help Center

<p>It is not always possible to change or cancel an order once it has been placed, as we send items out as soon as possible. Once the order has been processed, you will need to return the original item to obtain a refund and/or place an order for the new product. Please see our Exchange &amp; Return Policy below for additional information. If you have entered an incorrect shipping address, please contact us immediately.&#xA0;</p>

It is not always possible to change or cancel an order once it has been placed, as we send items out as soon as possible. Once the order has been processed, you will need to return the original item to obtain a refund and/or place an order for the ne

CAN I CHANGE OR CANCEL MY ORDER ONCE IT HAS BEEN PLACED?

Order Help

WHAT DO YOU CHARGE FOR SHIPPING?

HPYRTN - HOW DO I GET A RETURN LABEL?

HPYRTN - HOW DO I REQUEST AN EXCHANGE?

HPYRTN - IS IT EASY TO EXCHANGE OR RETURN ITEMS?

WHAT ITEMS CAN BE EXCHANGED OR RETURNED?

IS THERE A FEE FOR EXCHANGES OR RETURNS?

HPYRTN - Store Credit

WHAT ITEMS ARE NON-REFUNDABLE?

HOW SOON WILL I RECEIVE MY REFUND?

WHAT IS YOUR RETURN POLICY?

Shipping, Returns & Exchanges

CAN I PLACE AN ORDER OVER THE PHONE OR BY EMAIL?

CAN I SPECIAL ORDER ITEMS THAT ARE NOT CURRENTLY AVAILABLE?

WILL I RECEIVE A RECEIPT WITH MY ORDER?

HOW DO I KNOW IF MY ORDER WAS PLACED SUCCESSFULLY?

WHAT PAYMENT METHODS DO YOU ACCEPT?

WHEN WILL YOU BE RESTOCKING ITEMS THAT ARE CURRENTLY OUT OF STOCK?

HOW CAN I FIND SIZE RECOMMENDATIONS?

DO YOU MAKE MEN'S SHOES?

DO YOU MAKE LARGE SIZES?

DO YOU MAKE SMALLER SIZES?

Product Questions

Does Therafit offer a  discount program

Promotions/Coupons

Discounts and Promotions

Foot Health

General Questions

CAN I CHANGE OR CANCEL MY ORDER ONCE IT HAS BEEN PLACED?Updated 2 years ago