Therafit Help Center

<p><span style="font-family: Inter;">While we recommend that you place your order online, you are always welcome to call our friendly shoe experts toll free at 1-866-393-9291 to place an order over the phone. Our Customer Service Center is open M-F 10am-4pm EST.</span></p>

While we recommend that you place your order online, you are always welcome to call our friendly shoe experts toll free at 1-866-393-9291 to place an order over the phone. Our Customer Service Center is open M-F 10am-4pm EST.

CAN I PLACE AN ORDER OVER THE PHONE OR BY EMAIL?

Order Help

CAN I SPECIAL ORDER ITEMS THAT ARE NOT CURRENTLY AVAILABLE?

WILL I RECEIVE A RECEIPT WITH MY ORDER?

HOW DO I KNOW IF MY ORDER WAS PLACED SUCCESSFULLY?

CAN I CHANGE OR CANCEL MY ORDER ONCE IT HAS BEEN PLACED?

WHAT PAYMENT METHODS DO YOU ACCEPT?

WHEN WILL YOU BE RESTOCKING ITEMS THAT ARE CURRENTLY OUT OF STOCK?

HOW CAN I FIND SIZE RECOMMENDATIONS?

DO YOU MAKE MEN'S SHOES?

DO YOU MAKE LARGE SIZES?

DO YOU MAKE SMALLER SIZES?

Product Questions

ARE SHIPPING, EXCHANGES & RETURNS FREE?

HOW DO I REQUEST AN EXCHANGE?

IS IT EASY TO EXCHANGE OR RETURN ITEMS?

WHAT ITEMS CAN BE EXCHANGED OR RETURNED?

WHAT ITEMS ARE NON-REFUNDABLE?

WHAT IS AN INSTANT CREDIT REFUND?

HOW SOON WILL I RECEIVE MY REFUND?

Shipping, Returns & Exchanges

Foot Health

CAN I PLACE AN ORDER OVER THE PHONE OR BY EMAIL?Updated a year ago