Therafit Help Center

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After you complete your order, you will receive an order confirmation email that can be used as a receipt. In addition, your order will be delivered with a packing slip in the box.

WILL I RECEIVE A RECEIPT WITH MY ORDER?

Order Help

WHAT DO YOU CHARGE FOR SHIPPING?

HPYRTN - HOW DO I GET A RETURN LABEL?

HPYRTN - HOW DO I REQUEST AN EXCHANGE?

HPYRTN - IS IT EASY TO EXCHANGE OR RETURN ITEMS?

WHAT ITEMS CAN BE EXCHANGED OR RETURNED?

IS THERE A FEE FOR EXCHANGES OR RETURNS?

HPYRTN - Store Credit

WHAT ITEMS ARE NON-REFUNDABLE?

HOW SOON WILL I RECEIVE MY REFUND?

WHAT IS YOUR RETURN POLICY?

Shipping, Returns & Exchanges

CAN I PLACE AN ORDER OVER THE PHONE OR BY EMAIL?

CAN I SPECIAL ORDER ITEMS THAT ARE NOT CURRENTLY AVAILABLE?

HOW DO I KNOW IF MY ORDER WAS PLACED SUCCESSFULLY?

CAN I CHANGE OR CANCEL MY ORDER ONCE IT HAS BEEN PLACED?

WHAT PAYMENT METHODS DO YOU ACCEPT?

WHEN WILL YOU BE RESTOCKING ITEMS THAT ARE CURRENTLY OUT OF STOCK?

HOW CAN I FIND SIZE RECOMMENDATIONS?

DO YOU MAKE MEN'S SHOES?

DO YOU MAKE LARGE SIZES?

DO YOU MAKE SMALLER SIZES?

Product Questions

Does Therafit offer a  discount program

Promotions/Coupons

Discounts and Promotions

Foot Health

General Questions

WILL I RECEIVE A RECEIPT WITH MY ORDER?Updated 3 years ago